This are the details regarding our live arrival guarantee for all reptile orders. Please know that DOA (Dead on Arrival) animals are extraordinarily rare, even during the extreme temperature swings of summer and winter. Our animals arrive DOA less than 1.4% of the time which is an incredible statistic and attributable not only to the health and strength of our animals, but also to our exceptional box packing abilities.
Glacann muid bródúil as i ráthú teacht beo do gach agus gach ordú reptile beo go long muid. Thíos déanfaimid athbhreithniú ar ár n-ráthaíocht teachta beo go mion, lena n-áirítear tosca neamhnithe.
DOA animals are extremely rare (less than 1.4% of our animals arrive DOA), but if it does occur you need to be familiar with our policy. If you do receive a DOA reptile you must take one picture for each animal and for all the animals in group and E-mail us the pictures at [email protected] within a maximum of 24 hours after arrival.
Ar ceadú d'éileamh, tá tú roghanna lánúin:
Is é an chéad rogha a bhfuil linn a long tú ainmhí athsholáthair, leis an ordú seo chugainn cé go mbeidh costais loingseoireachta a bheith ar an fhreagracht ar an chustaiméara nó tabharfaimid aisíocaíocht do phraghas ceannaigh (gan na costais loingseoireachta) via meamram creidmheasa leis an ordú seo chugainn nó aisíoc láithreach ag brath ar do.
Táimid tar éis a bheith ina an-chreidiúnach díolacháin reptile cuideachta; táimid ag luach mór do shástachta. Is iad ár amanna freagartha seirbhíse do chustaiméirí ach unmatched sa tionscal reptile.