生存到达保证
This are the details regarding our live arrival guarantee for all reptile orders. Please know that DOA (Dead on Arrival) animals are extraordinarily rare, even during the extreme temperature swings of summer and winter. Our animals arrive DOA less than 1.4% of the time which is an incredible statistic and attributable not only to the health and strength of our animals, but also to our exceptional box packing abilities.
我们感到非常自豪，在保证生存到达我们船的每一位活的爬行动物订单。下面我们会检讨我们的生存到达保证详细，包括无效的因素.
DOA animals are extremely rare (less than 1.4% of our animals arrive DOA), but if it does occur you need to be familiar with our policy. If you do receive a DOA reptile you must take one picture for each animal and for all the animals in group and E-mail us the pictures at [email protected] within a maximum of 24 hours after arrival.
同意你的说法的你有几个选项:
第一个选项有我们船舶您更换的动物，为下一个订单，虽然航运费用将对客户的责任或我们将退还您的购买价格 (不包括运费) 通过贷项通知单为下一个订单或立即退还取决你 & n b s p;付款方法。我们是十分合理，所以我们会与你合作。每种情况都不同.
我们已经成为一个享有较高声誉的爬行动物的销售公司;我们极其重视您的满意。我们的客户服务响应时间是在爬行动物业界只是无与伦比.