This are the details regarding our live arrival guarantee for all reptile orders. Please know that DOA (Dead on Arrival) animals are extraordinarily rare, even during the extreme temperature swings of summer and winter. Our animals arrive DOA less than 1.4% of the time which is an incredible statistic and attributable not only to the health and strength of our animals, but also to our exceptional box packing abilities.
Aħna kburin ħafna fil-garanzija wasla ħajjin għal kull ordni rettili ħajjin li aħna vapur. Hawn taħt se tirrevedi garanzija tagħna wasla ħajjin fid-dettall, inklużi l-fatturi ta 'annullament.
DOA animals are extremely rare (less than 1.4% of our animals arrive DOA), but if it does occur you need to be familiar with our policy. If you do receive a DOA reptile you must take one picture for each animal and for all the animals in group and E-mail us the pictures at [email protected] within a maximum of 24 hours after arrival.
Fuq approvazzjoni tat-talba tiegħek, inti għandek għażliet koppja:
L-ewwel għażla hija li us vapur inti annimal sostituzzjoni, bl-ordni li jmiss għalkemm l-ispejjeż tat-tbaħħir se tkun ir-responsabbiltà tal-klijent jew aħna se rifużjoni prezz tax-xiri tiegħek (esklużi l-ispejjeż tat-tbaħħir) via memo 'kreditu mal-ordni li jmiss jew rifużjoni immedjata jiddependi fuq tiegħek.
Aħna saru kumpanija tal-bejgħ rettili ħafna fama; aħna ħafna valur sodisfazzjon tiegħek. Żmienna rispons klijent tas-servizz huma sempliċiment mhux imqabbla fl-industrija rettili.